Blog Section

Centurylink Subscriber Agreement

The service is not available everywhere. Available to new qualified private customers and existing CenturyLink private customers who qualify; For more information, contact CenturyLink. A credit check or down payment with a credit or debit card may be required. Monthly service rates, rental rates and taxes, fees and surcharges may change. CenturyLink may, at its sole discretion, modify, cancel or replace offers and services, or vary by service area. All products and services mentioned are subject to the rates, terms of use or terms of sale published under centurylink.com/terms. Additional restrictions may apply. CenturyLink Customer Service never meets your support needs. With a 24/7 technical support window, CenturyLink subscribers can call 24 hours a day.

Share any concerns or questions about the Internet or phone service. And, let the CenturyLink experts take it from there. CTL`s fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee and Federal Regulatory Recovery Fee. These are neither tax or legally prescribed, but are defined by CenturyLink and may change. For more information on taxes, taxes and surcharges, see centurylink.com/feesandtaxes. Service and offer not available anywhere. Available to new qualified private customers and existing CenturyLink private customers who qualify; For more information, contact CenturyLink. The offer of time is limited. A credit check or down payment with a credit or debit card may be required. The price applies to the fastest internet speed that CenturyLink offers at home and is limited to a maximum speed of up to 100 Mbps. The rate requires a new internet subscription and paperless billing.

If paperless billing is cancelled or not activated on time, the current standard rate applies. CenturyLink can be made available for the Internet; Lease (up to $15/month fee plus taxes) or one-time purchase option (up to $200 plus taxes). Self-installation, if available from the customer, can be selected. A technical installation fee (up to $125) may be charged if they have been selected by the customer or if they are required due to network technology on the customer site. If the facility requires copper burial or aerial delivery, a one-time fee is charged (US$300 for funerals; $150 for air); fees may be higher after the property is assessed, but the customer is informed before installation.